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Roles & Responsibilities

Job Title: Optical & Ethernet Network System Engineer
Position Type: Full time
Location: Office base: Dublin and Mayo, Ireland – travel required

Key Purpose

This position will involve the smooth operation of a subsea and terrestrial network under the supervision of the Head of Operations who is responsible for the Network Operation. The role is varied and demands a totally flexible approach to all tasks associated with this position. The successful candidate should be comfortable working within an expanded and very fast paced team environment.

Interfaces

The role will report directly to the Head of Operations or named management position within the CTO area. The primary interfaces within the CTO area will be the operations team including supporting partners. Outside of this team, the interfaces will be divided between ad hoc contractor teams, the engineering team, the provisioning team, the legal compliance team, as well as the finance team and various members of the C-suite.

Applicant must have a full drivers licence.

Principle Responsibilities
Network Operations / Service Delivery
  • Support of operations and maintenance of a global network infrastructure.
    • Assisting in customer test & turn-up
    • Customer circuit trouble shooting with the aid of industry standard test equipment
    • Liaising with NOC Engineers and providing updates internally and externally
    • Report writing and creating / maintaining inventories
    • Assisting in the management of a full Planned Preventative Maintenance program
    • Network installations (remote and local where necessary)
    • Monitoring and training of other members of staff when applicable
    • Contractors and visitors will be inducted and periodically monitored when they are on site. Permit to Work documentation will be raised prior to commencement of work and closed upon completion; this will usually involve requesting and assessing Method Statements, Risk Assessments and /or Back-Out Plans
    • Non-routine duties will be allocated as deemed necessary
    • Onsite management of contractors working at the Mayo CLS
    • Monitoring of the backhaul route
    • Local liaison around all CLS issues
  • This includes:
    • Working across all company sections to ensure that the Service Levels expected by customers are met within strict, defined timescales.
    • Liaising with the customer’s management team and working with their operational staff in order to maintain excellent relationships and optimum network performance.
  • 24/7 on call point of contact for crisis response management, as well as priority alarm notifications and dissemination to all relevant stakeholders.
  • A practical approach to routine and extraordinary maintenance. This may include tasks such as opening manholes, assisting civils crews with fault location and taking part in marine operations as a client representative.
  • Regularly capable of working after hours, at weekends and in different jurisdictions.
Essential Skills & Experience (key competencies)
Experience
  • Experience in optical networks and technical facilities required
  • Minimum of 2 years’ experience in an operational environment in a medium to large scale carrier / ISP would be a definite advantage
  • Experience in a role with hands on complex Technical problem solving as a daily occurrence
  • Degree in Engineering related field – preferably Telecomms / Datacomms
Skills
  • A solid understanding of SONET/SDH principles is required
  • Ciena experience an advantage
  • Ethernet & TCP/IP & OSI experience is a distinct advantage
  • CCNA/CCNP or equivalent a distinct advantage
  • Optical network installation and troubleshooting skills will be advantage
  • Ability to work independently and as part of a team
  • Self-motivated
  • Excellent written and communication skills
  • Creative problem solving abilities
  • Knowledge of network monitoring and other administrative tools
  • Knowledge of networking technologies and protocols
  • Strong PC skills

Description

Our client has grown significantly, an as a result we are adding to our Sales Team in France, and looking to bring on talented individuals to work within our team, as we continue to grow our business.

You will generate business opportunities for our Network solutions on the French market.

You will be in charge of:

  • Identify new business opportunities and hunt end-user customers to sell them turnkey solutions or identify new business partners to jointly develop projects. Develop and close new business deals
  • Bring innovation and ideas to gain interest from your targeted new business prospects
  • Managing complex deal cycles including submission inputs and reviews of technical inputs
  • Ownership of bid management process and co-ordination of internal functions to complete customer facing proposals
  • Revenues streams to be managed between new services vs revenue protection with renewals and extension of current services
  • Maintain and update sales database accurately to ensure continuity of delivery and monitor tracking of sales processing
  • Maintain and submit monthly sales report to finance and sales to confirm booked revenue to be invoiced
  • Ensure finance department receives invoicing data within timescale set out in SLA

You have a 5 years’ experience in a similar field is required,preferably Telecoms Sector: Experience with technologies and services including Ethernet, IP Transit and Co-location / Hosting.

You are fluent in French and English.

You master sales strategy, business development and you bring a great network of contacts in the French ICT world.

You are an inspiring team mate and you are eager to work in a dynamic and quickly expanding business. A natural born communicator, you master the art of Negotiation, you are at ease with CRM tools and you stay focused on goals even when under pressure.

A successful experience in a start up environment is highly appreciated.

Description

Our client has grown significantly in terms of revenue, customers, network and the level of service we deliver to our customers.

As a result, we are adding to our technical team in the US, and looking to bring on talented individuals to work within our team, as we continue to grow our business.

The Role

As Presales Consultant you will be in charge of:

  • Supporting Sales activities with technical and commercial expertise
  • Attend customer meetings which are a mix of in-person meetings, conference calls, remote screen share, and so forth
  • Articulate the technical value proposition and key differentiating capabilities to prospective new customers and solutions partners
  • Help with technical content for sales and marketing collateral, proposals, and RFIs
  • Assess prospective customer needs and uncover requirements for our solutions
  • Reaching out to suppliers for commercial and technical information. Providing solutions to Sales with costs and technical specifications
  • Closely collaborate with multiple geographically-distributed sales representatives
  • Provide post-sales follow-up, technical training, and consulting
We are looking for

You have a 5 years’ experience in a similar field is required, preferably Telecoms Sector and are truly passionate about your area of expertise: Experience with technologies and services including Ethernet, IP Transit and Co-location / Hosting
You are fluent in French and English.

Personal skills

Bachelor’s degree in computer science, information systems, or related area. 5 years’ experience in a similar field is required, preferably Finance Sector.

Technical skills

Solid understanding of business-networking technologies: switches, routers, firewalls, load balancers, WAN optimisation technologies…
Knowledge and understanding of the international sea cables, low latency routes and infrastructure.

Description

As part of our clients ongoing growth we are looking for a Systems Engineer to run both customer and internal platforms.

The Role
  • Audit of client architectures, participation in responses to tenders
  • Implementation of platforms room accommodation, systems and network configuration
  • Deployment of software as pre-requisites customers (Linux Debian/Redhat) Microsoft Windows Server
  • Monitoring of progress with the project manager
  • Taking into account incidents platforms
  • Analyse the causes, resolution and feedback to customers
  • Analysis of requests for changing platforms
  • Actions or scheduled maintenance
  • Remote hand in data centre
  • Fibre and coper management into data centre cabinet
  • Being part of the SI evolution
Personal skills
  • Able to speak fluent French and English
  • Total control of the installation and administration of GNU/Linux (Debian Mandatory) Scripting Bash Shell, Python, Ruby. Puppet and/or The Foreman, Ansible knowledge
  • Configuration, administration and fine tuning servers Web Nginx, Apache, mod_php, phpfpm, MySQL, PgSQL, Cassandra
  • Ability to work with a team composed of a large panel of skills is required

Description

As part of our ongoing growth we are looking for a Marketing Data Specialist to support the global marketing function and acting as database manager for the sales and marketing departments worldwide.

The Role
  • Identifying target prospects and ensuring they are in the CRM
  • Research and profiling of buyers within our target verticals
  • Growing database, including pro-active initiatives and integration of data from offline activities i.e. events
  • Preparation of data to support marketing campaigns
  • De-duplication of leads and accounts within the database
  • Regular cleansing and updating of data
  • Report creating, presentation and analysis
  • Monitoring and improving integration of digital marketing tools with CRM to allow sales action based on prospect engagement
  • Support the move to new CRM/ERP system in 2017 by coordinating the sales and marketing
  • Championing database best practice
  • Providing valuable analytical insights into customer and prospect trends and behaviour
  • Leading Google Analytics analysis, providing insights for actionable improvements in SEO, PPC and content marketing strategies
We are looking for

The ideal candidate is an ambitious data specialist who is prepared to work hard and is a fast learner. The candidate is a natural problem solver, with a logical and analytical approach to their work. The candidate is degree-educated, joining with between one to three years’ office-based experience.

French speaking is beneficial, but not essential.

Personal skills
  • Requires advanced Excel skills
  • Knowledge of Salesforce CRM beneficial
  • Mathematical skills
  • Good on the phone, confident
  • Ability to work independently
  • Good eye for detail
  • Excellent communication skills, both written and oral
  • Energetic and ambitious individual with can do/will learn attitude
  • Skilled at handling multiple projects, simultaneously
  • Strong ability to manage time efficiently and effectively
  • Professional manner with strong internal communication skills and ability to liaise with staff at all levels of an organisation
  • Self-motivated, driven and enthusiastic
  • Strong commercial nature with instinctive business acumen
  • Ability to work calmly under pressure
  • Confident and personable communicator

Description

As part of our clients ongoing growth we are looking for a Marketing Assistant to support global the marketing function and acting as the team representative in Paris.

The Role
  • Project manage delivery of campaigns into the FR market
  • Coordinate internal activities and liaise with design team
  • Support in event planning and management
  • Write content for campaigns
  • Handle requests for information
  • Maintain shared resource areas
  • Check branded asset stock and reordering where required
  • Provide support in key projects and ad-hoc activities as required
  • Act as a brand ambassador, updating documents and files to be on-brand
  • Carry out research
  • Support sales and pre-sales efforts in preparing and writing documentation and creating presentations
  • Liaise with external suppliers and conduct administrative duties
  • Report on marketing statistics and provide regular updates on activity
  • Support with database management
  • Promote company through social online channels
We are looking for

The ideal candidate is an ambitious graduate or intern who is prepared to work hard and is a quick learner. The candidate is degree-educated or in education, joining at entry level or with one or two years’ office based experience.

English proficiency at professional standard is essential.

Personal skills
  • Excellent communication skills, both written and oral
  • Energetic and ambitious individual with can do/will learn attitude
  • Skilled at handling multiple projects, simultaneously
  • Strong ability to manage time efficiently and effectively
  • Professional manner with strong internal communication skills and ability to liaise with staff at all levels of an organisation
  • Good eye for design and detail
  • Self-motivated, driven and enthusiastic
  • Strong commercial nature with instinctive business acumen
  • Ability to work independently
  • Ability to work calmly under pressure
  • Confident and personable communicator
  • Good IT skills – proficient in OS X and Microsoft suites, including Exon the phone, confidentand Word. Ideally, some familiarity with Adobe CC, CMS software and email platforms
  • Good analytics skills

Description

As part of our clients ongoing growth we are looking for a Network Engineer to run both customer and internal platforms.

The Role
  • Ensure smooth running of computer facilities, manage installations, configurations and daily backbone maintenance
  • Ensure smooth running of LAN/MAN/WAN i.e. ensure support level 2 and 3 switches, routers, load balancing, etc.
  • Administer systems and networks; implementation of platforms
  • Ensure engineering service in MPLS networks
  • Maintain servers planned HNO
  • Search causes of incidents, solutions and provide feedback to customers
  • Manage peerings and load balancing between network links
  • Provide technical support; install physical room accommodation
  • Take part in meetings; analyse requests for development platforms, monitor progress with the project manager
  • Suggest appropriate technical solutions where required
Personal skills
  • Control protocols: IPv6, MPLS, BGP, OSPF, VLAN, NAT, PAT, VRRP, IPSEC, SSL
  • Control of network equipment and CISCO, BROCADE and Juniper is an advantage
  • Knowledge of GNU/Linux
  • Ability to plan and prepare action plans, costs, etc.

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